1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
•
1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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1 YEAR WARRANTY ON ALL LAMPS
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Covers lost, stolen, or damaged packages.
Free Shipping on All Orders!
At Muvela, we are delighted to offer free shipping on every order, making your shopping experience even better. Enjoy the simplicity and savings with no shipping costs, no matter where you are!
Order Processing Times:
We aim to process and dispatch your order within 1-3 business days. Once dispatched, it's in the hands of our trusted shipping carrier, heading straight to your address. Please note, during peak seasons and holidays, processing times may extend to up to 7 business days.
Estimated Shipping Times:
Once your order is dispatched, the delivery timeline mainly depends on your location. Below are the estimated shipping times based on country:
United States: 5-10 days
During busy periods, such as holidays, and in the event of worldwide shipping, delays might occur due to customs or external factors beyond our control. These can affect the overall delivery timeframe.
Order Changes and Shipping Details:
It’s crucial that your shipping details are accurate at checkout to avoid delays or issues. Should there be any problems with your shipping information, our customer support team will reach out via email within 3 business days for confirmation. If we do not hear back within this period, we reserve the right to cancel the order.
If you need to correct or update your shipping details, please contact us at hello@muvela.com within 24 hours of placing your order. We will do our best to accommodate changes, but changes are not guaranteed after this period.
Delayed Delivery
We strive to deliver your orders as swiftly as possible. However, delivery delays can occur due to factors such as severe weather, transportation disruptions, or unexpected issues with courier services. While these are outside our control, we commit to keeping you informed and working with the courier to minimize delays.
Lost or Stolen Packages
Losing a package is frustrating, and we’re here to help. If your package is lost or stolen, please contact us immediately at hello@muvela.com. We advise also contacting the courier directly as they may require additional information to process a claim. Although Muvela is not responsible for lost or stolen packages once handed to the courier, we will assist you throughout the claims process and explore possible resolutions, such as arranging for a replacement.
Policy Updates
Please be aware that Muvela may update this Shipping Policy at any time. It is your responsibility to check the latest version before making a purchase. By continuing to shop with us, you accept this Shipping Policy and any updates made to it.
For any further questions or if you need more information about our Shipping Policy, feel free to reach out to us. We're here to help ensure your Muvela experience is as smooth and enjoyable as possible.